Privacy Policy

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1. Information We Collect

We collect personal information that you voluntarily provide to us when you use our services, including:

• Personal Information: Name, email address, phone number, and other contact details.

• Payment Information: We collect payment details, such as credit card information, when you make a booking for our canoe rental services.

• Usage Data: We collect information about how you interact with our website, including IP address, browser type, operating system, pages visited, and time spent on the site.

We use cookies and other tracking technologies to enhance your experience and collect data on how the website is used.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To process your rental bookings and communicate with you regarding your reservation.

• Improving User Experience: To analyze website traffic and usage patterns, allowing us to improve our site’s performance.

• Marketing Communications: If you consent, we may use your contact information to send promotional offers and updates about our services. You can opt-out of marketing emails at any time by clicking the unsubscribe link in the email.

• Legal Compliance: To comply with any applicable laws, regulations, and legal processes.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us track usage data, remember your preferences, and personalize your experience.

We use the following:

• Necessary Cookies: These are required for the basic functioning of our website (e.g., session cookies).

• Analytics Cookies: We use Google Analytics and Wix Analytics to collect anonymous data about how users interact with our site. This helps us improve the website and better understand our users' needs.

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.

4. Data Sharing

We do not share your personal information with third parties except for the purposes necessary to provide our services (e.g., payment processing) or when required by law.

5. Data Security

We take the security of your personal data seriously and implement appropriate measures to protect it. However, please be aware that no data transmission over the internet can be guaranteed 100% secure. We cannot ensure the absolute security of data sent to or from our website.

6. Your Rights

As a resident of the European Union, you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR):

• Access: You can request a copy of the personal data we hold about you.

• Rectification: You can correct any inaccuracies in your personal data.

• Erasure: You can request that we delete your personal data, subject to certain exceptions.

• Restriction: You can request the restriction of processing your data under certain circumstances.

• Portability: You can request that your personal data be provided in a structured, commonly used, and machine-readable format.

• Object: You can object to the processing of your personal data in certain circumstances.

To exercise your rights, please contact us at [your contact email].

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your data, we will securely delete it.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or how we handle your personal data, please contact us at:

Arvika Kanot och Turistcenter
Email: info@arvikacanoe.se